This translation is for reference only. The Japanese text is the official version.
Privacy Policy
Hair Clinic Energy (hereinafter "the Shop") handles the personal information it receives through the online shop and inquiries as follows.
Information we collect
Name, address, phone number, email address and order details. Credit card information is collected directly by the payment processor Stripe, Inc., and the Shop does not retain it.
Purpose of use
We use it to ship ordered products, to contact you about orders and inquiries, and to handle returns and exchanges.
Provision to third parties
We do not provide personal information to third parties without the person's consent, except where required by law. However, we provide the necessary information to Stripe, Inc. for payment processing and to the delivery company for delivering products.
Storage
Information you enter when ordering is not stored on the website's server or database. We use only the order confirmation email that reaches the Shop, for shipping and responding to inquiries.
About Access Analytics
This site may use Google Analytics to understand how the site is used and to improve it. Google Analytics uses cookies to collect information such as page views, but this does not include information that identifies individuals, such as your name or address. The information collected is managed in accordance with Google's privacy policy. You can disable cookies in your browser settings.
Security management
Emails we receive are managed appropriately to prevent leakage or loss, and are promptly deleted once they are no longer needed after shipping and return handling are complete.
Requests for disclosure, correction and deletion
If you request disclosure, correction or deletion of your personal information, we will respond after verifying your identity. Please contact us below.
Hair Clinic Energy
2F, 3-9-18 Namiki, Kawaguchi, Saitama 332-0034, Japan
Tel 048-259-6848 / eenneerrggyy@hotmail.co.jp